How Long Can I Provisionally Hold a Date For? You can hold a date for up to 14 days! If another enquiry comes in for the same date during this time, we’ll give you a call so you can decide whether to confirm your booking. To secure the date, a non-refundable, non-transferable deposit will need to be received within the 14-day window; otherwise, it will be released.

How Many Guests Can You Accommodate for the Day and Evening? We’re delighted to host in our largest function room the Wedgwood Suite up to 180 guests for your wedding breakfast and up to 220 for an evening reception! However, we have two other function rooms the Conwy & Menai Suites, which are more suitable for lower numbers, as well as our private dining room the Mostyn Suite for smaller intimate celebrations.

Is the Venue Licensed for Civil Ceremonies? Yes, we are.

Is Exclusive Hire of the Venue Available? No, we don't offer full exclusive use of the hotel

How Many Bedrooms Can We Hold? Do we get discounted rooms for our guests? We have no restrictions on how many rooms booked & wedding discounted rates are available to all wedding guests, including shoulder dates.

Who Will Be Our Point of Contact Before the Wedding? Your dedicated Wedding Co-ordinator will be with you every step of the way! Prior to your wedding, you’ll meet with our Operations Manager, who will be there to ensure your day is seamless.

Do We Have to Use Your Recommended Suppliers? Not at all! You’re welcome to bring in your own suppliers, though we do ask that they have public liability insurance and PAT certifications. You can see our recommended suppliers here.

When Can We Access the Venue?
Access time depends on your ceremony time and hotel activities from the night before. Your wedding coordinator will work out the best plan for you.

Are There Spaces for Both of Us to Get Ready in the Morning? Suitable accommodation can be booked for the night prior & late check outs can be arranged if necessary to provide spaces for getting ready.

How Does the Changeover from Ceremony to Reception Work? This depends on your specific locations for the ceremony and reception, but don’t worry—our team will plan the timing with you to make sure it’s smooth.

Are You Flexible with the Day’s Timing? We’ll work with you to build the timeline around your ceremony time, which we recommend booking first. Our ideal start time is 1.30 pm, but we’ll tailor it to suit your day. See our timeline tips here.

Are There Décor Restrictions? No real restrictions however, our Wedgwood Suite is Grade II Listed which means the walls & ceilings cannot be affected in the dressing process.

Are Fireworks and Confetti Allowed? As the hotel has no grounds, the only option with regards to fireworks would be to contact the local harbourmaster & council to gain the necessary permission for the prom or beach. Confetti is only permitted on the promenade, and we advise that it be biodegradable

Is a Menu Tasting Included? Yes, our Cariad & St Dwynwen Wedding packages include a complimentary menu tasting. If you are on our Intimate Wedding or have a customised bespoke package, just let us know if you’d like to add one!

Can We Use External Catering? No, we don’t allow external catering for any type of events.

Can We Bring Our Own Alcohol? Is There a Corkage Fee? You can! A corkage fee applies; let us know if you’d like the rates.

Can You Accommodate Live Bands or DJs? Absolutely! Their setup time will be coordinated with the timeline of your wedding day. PAT Testing & PLI certificates will be required in advance of the event.

What Are Your Bar Options? We offer card, cash, and room charge options with a pre-authorised card. Just let us know if you’d like a full bar tariff. Bar credit facilities for your special day can be arranged.

Can We Plug an iPhone into Your Sound System? Yes, we have an AUX plug / iPhone adapter & also have a Bluetooth sound bar available. We’re happy to test it with you beforehand to ensure everything’s ready.

What Time Does the Evening Reception End? Evening Reception close for both Bar & Entertainment is midnight.

Are Taxis Readily Available? Yes, we can provide contact details for several local firms. Guests can also order a taxi at Reception on the day

Is The Venue Accessible? Yes, if you have specific needs, please reach out to us so we can help.

Is There a Safe Place for Wedding Gifts? We ask that you nominate a trusted guest to take responsibility for securing your gifts and cards at the end of the evening. Any decorations left in the room must be collected by 11am the morning after the wedding. Anything left after this time will be disposed of by the hotel.

Is There Enough Parking for All Our Guests? Our car park located at the rear of the hotel is for residents only. Pay & display on the promenade is only between the hours of 10am-4pm. Several local car parks in close vicinity and within walking distance.