Our dedicated in-house reservations team are here to help you with all your booking requirements and to offer the best advice on all our room types and rates.
If you book directly with us, we guarantee to offer you the best rate available (which is often less than the popular hotel booking sites). When booking your room you're able to book directly online, via email or phone.
Book direct with us to receive the best possible rate for your stay.
Third party sites like Booking.com and Expedia charge us a commission so booking direct enables us to offer you a better rate. Found the same room cheaper online? No problem, we'll honour that price.
If you need to change or cancel your stay for any reason, every direct booking includes built-in flexibility offering a date transfer option depending on the rate you choose.
You will also enjoy a 72 hour cancellation policy, rather than the seven days offered on third-party sites.
By booking directly with us you'll have access to our full range of bedrooms, including our Seafacing Rooms, Suites and our famous Rooftop Rooms.
Choose your favourite room and explore the widest range of bedrooms by booking direct. Need a sunny balcony, a seaview room, somewhere cosy to relax, or space for the kids? Let us match you with a room tailored to your trip.
Whether you'd like fizz in your room on arrival, special celebration surprises, or information on local activities available, by booking direct you'll be able to discuss plans with a helpful team member who'll ensure you're getting the most from your stay.
We're extremely proud of our team, all of whom work incredibly hard. This is why we have introduced a discretionary service charge for all bookings.
If you have found a cheaper rate online, we will honor the rates if it is for the same room type, date and number of guests.
The following do not apply, corporate rates, travel agent rates, package rates, advance purchase rates, limited time and exclusive rates.
I can certainly recommend upgrading to a Sea View Room, the views are not to be missed.Mrs S Locke TripAdvisor comment
